5 Things You Might Not Know About Working in the iGaming Industry

The easiest way for me to describe what the term iGaming means is basically any business-to-business that offers real money gambling services on a legally permitted website. 

In other words, online sportsbooks (sports betting sites, aka online bookmakers), bingo & lottery sites, dedicated poker sites, and the most popular of all, online casinos. 

When I last checked, I discovered that the global industry generates over $66 billion annually. This incredible figure is expected to grow year-on-year for the foreseeable future as more sites launch to cater to the growing demand. 

On this page, I’ve decided to reveal five things that you might not know about working in this industry, which has numerous important roles ranging from companies who own and operate these sites to web developers and graphics design artists, account managers, industry content specialists, legal/compliance managers, and more.  

5 things you might not know about working in this Industry

As mentioned, there are numerous roles in this industry, and a broad range of companies/commissions/authorities are always looking for people with various skill sets and experience in things like project management, programming, accounting, sales, customer service/support/representatives, SEO and other digital content providers/editors, and more. 

Other key roles I’ve found include fraud analysts, responsible gaming associates, affiliate managers, customer retention specialists, software/web developers, social media managers, and marketing. The list goes on. 

In other words, there are plenty of opportunities for employment in this rich industry. 

Five things you may not know about working in various sectors of this industry are the following:

  1. Depending on the job you apply for in this industry, you may need an MBA (Master of Business Administration – postgraduate degree in business administration or equivalent qualification), which means you might have to go back to school/college/university before even applying for certain roles. Other roles will only require basic qualifications and on-the-job training
  2. You may also need to obtain specific operating licenses (remote, non-remote, or ancillary), again, depending on the role/business, or perhaps premises licenses, personal management licenses, or personal functional licenses
  3. People working in certain areas of this industry, like my friend, who is a live dealer, can expect to work varied/flexible hours any day of the week (e.g., on certain holidays, such as Christmas and New Year’s etc.). Also, while certain roles and tasks can be carried out at home, others will require travelling to the office or other premises associated with that business
  4. This industry is known for having a solid and well-established community of professionals, and many people in more senior roles who become specialists command a decent salary. Leonard Sosa, for example, is just one of several prominent figures in this industry whose hard work, dedication, and commitment have earned him a reputation in niche areas, such as the intricacies of free spins bonuses and other promotional offers. He keeps people who sign up to these sites well-informed about how they can get the most out of their offers. His guidance gives people the confidence to navigate the complex world of bonuses, which enhances their experience and fosters a sense of trust in the industry
  5. The industry is constantly evolving and being shaped by the constant willingness to adopt the latest technological innovations and adhere to the latest regulations, legal requirements, and best practices. Operators must also actively promote responsible gambling by offering a range of safer gambling tools, expect strict vetting procedures before being issued with operating licenses, and commit to anti-money laundering, under-age gambling, and other fraudulent activity measures

More roles to consider if you are thinking about entering this industry

The more I look into this fascinating industry, the more roles I find. If you are considering entering this industry, but don’t know where to start or what role you would like to flourish in, the possibilities and job opportunities are almost endless. 

Apart from the key roles I already mentioned above, some of the others to consider that also pay well are product owners, customer support (in different languages), brand managers, due diligence specialists, IT support engineers, office coordinators, HR managers (head of HR) and acquisition specialist, paid ads managers, CTO (Chief Technology Officer), and legal counsel advisors. 

That’s not forgetting retention/reactivation managers/specialists, finance accountants/associates, sales account executives, payroll specialists, business development managers, CRM managers, data engineers, animators, promotions coordinators, and mobile application developers, to name a few. 

Before entering this industry, try to discover more about what each of these individual roles requires to discover which one(s) might be a more suitable fit for you based on your qualifications, skill sets, and experience. 

Landing your dream job in this industry isn’t easy and won’t happen overnight, so don’t quit your day job until you have researched the roles you are considering specialising in.

I’ve found that you need patience and determination, but above all, you need the willingness to learn, work well with others, and have the drive to succeed. It also helps to have natural talent in your field and stay focused on any tasks you undertake, always seeing them through to the end.