Prowess Journal

Prowess

SINCE 2002 · WOMEN IN BUSINESS

Exhibition Opportunities: 10 Tips for UK Small Businesses

How do you get your product into the hands of a big customer? Exhibitions can help, but they are costly. Our tips will help you squeeze top value from exhibition opportunities.

Despite the growth of digital marketing, face-to-face exhibitions and trade shows remain one of the most effective ways for UK small businesses to win large customers. For the UK’s 1.6 million self-employed women, recorded by the ONS in 2025, exhibition opportunities can be a direct route to new clients, stockists and press coverage.

The 2019 Alison Rose Review of Female Entrepreneurship estimated that women-led businesses contribute around £85 billion to the UK economy, yet women make up only around one in three UK entrepreneurs. The British Business Bank has also highlighted that women-led companies receive a disproportionately small share of UK equity investment. For women founders, exhibitions offer a way to grow without relying on external funding.

SMEs account for 99.9% of UK businesses, according to Department for Business and Trade business population estimates for 2024. That makes exhibitions a rare chance for small firms to stand shoulder-to-shoulder with much larger brands. However, exhibiting is a significant investment. Stand space, travel, accommodation, display materials and staff time can quickly run into thousands of pounds. To protect your budget and your sanity, you need a clear plan. Here are ten practical tips to help UK small businesses make the most of these exhibition opportunities.

1. Choose the right show

Start with your objective. Are you looking for direct sales, qualified leads, press coverage, distributor partnerships or market research? Once you are clear on that, research the shows that attract your target buyers. Trade associations, sector publications and events databases such as EventsEye list exhibitions by industry, while venues including the NEC Birmingham, ExCeL London and Olympia London host many of the UK’s largest trade and consumer shows.

Ask suppliers and existing customers which events they attend and visit a show as a visitor before you commit to exhibiting. Walk the floor, study the footfall, look at competitor stands and speak to current exhibitors about their return on investment. For women founders with limited marketing budgets, choosing the right show matters more than booking the biggest stand. A well-chosen show puts you in front of buyers who are already interested in your sector; the wrong show leaves you talking to passers-by.

2. Prepare your stand collateral

Your stand needs to look professional and your team needs to be able to take orders or capture leads on the spot. As a minimum, invest in branded business cards, a roller banner or pop-up display, and simple leaflets or information packs. You do not need an expensive custom build; simple, branded collateral often looks more professional than an overcomplicated display. If you are selling products directly, make sure you can accept card payments and have stock, packaging and receipts ready.

Lead capture is just as important as sales. A business-card draw or tablet-based sign-up form works well, but make sure you record consent clearly so your follow-up marketing complies with UK GDPR. The Information Commissioner’s Office says consent must be freely given, specific, informed and unambiguous. An email marketing list built at the show can deliver value long after the event closes, so plan your first follow-up email before you arrive.

3. Take a team with you

Exhibiting alone is exhausting and inefficient. You need breaks, time to network and the flexibility to talk to more than one visitor at once. Aim to have at least one other person on the stand, whether that is an employee, a business partner or a trusted friend. Many women founders bring a colleague, friend or family member to share the load and bring fresh energy. Brief everyone thoroughly on your products, pricing and key messages, and rehearse answers to common questions.

Agree a rota in advance so nobody is left on the stand for hours without a break, and make sure everyone knows who is responsible for sales, demonstrations and lead capture.

4. Promote your stand before the show

Do not wait until the doors open to start promoting your presence. Tell your email list and social media followers which stand you are on and why they should visit. If you are launching a new product or service, send a short press release to relevant trade magazines, local business press and industry bloggers. Invite existing customers and contacts to drop by for a coffee or a preview.

Most UK exhibitions now publish an official hashtag and exhibitor list. Use them in your posts, tag the organisers and connect with other exhibitors in advance. Social media and email promotion are low-cost ways to drive traffic, which is especially useful when your marketing budget is tight. The more people who arrive intending to see you, the less time you will spend hoping for footfall.

5. Speak or demonstrate at the show

Many exhibitions offer speaker slots, panel discussions or demo areas. Volunteering positions you as an expert and gives visitors a reason to seek out your stand. Even a short ten-minute product demonstration can draw a crowd. Speaking slots and demonstrations are free promotion that can level the playing field against bigger competitors. If public speaking feels daunting, start with a small seminar or join a panel rather than delivering a keynote.

During the event, post updates on LinkedIn, Instagram or X using the show hashtag. A short video of your stand or a customer testimonial can extend your reach beyond the exhibition hall.

6. Look your best on the stand

Your stand should communicate one clear message about your brand. Decide whether you want to project luxury, creativity, reliability or value, and make sure your graphics, colours, lighting and clothing reinforce that impression. Avoid clutter: a clean, focused display with one or two hero products usually works better than a stand crammed with stock.

Personal presentation matters too. Smart, branded clothing and a tidy stand signal professionalism. A polished, professional appearance builds confidence in your brand, even on a modest budget. First impressions happen quickly, so make sure yours is positive.

7. Welcome visitors warmly to your stand

Exhibition days are long, but slumping in a corner or chatting with colleagues with your back to the aisle sends the wrong signal. Stand up, keep your head up, smile and use open body language. Greet people warmly without being pushy.

Small touches help. Offering a glass of water, a cup of tea or a wrapped sweet can encourage visitors to pause and talk. Check the venue’s rules on food and drink first, and keep any refreshments tidy and professional.

8. Start real conversations with visitors

Think of the exhibition as a chance for market research as well as sales. Ask open questions such as ‘What brings you to the show today?’ or ‘What has been the highlight of your visit so far?’ These prompts feel natural and help you understand what buyers need. Conversations at shows can reveal gaps in the market that larger competitors have missed.

Avoid closed questions like ‘Can I help you?’ which often produce a polite ‘No, thanks.’ Instead, qualify each visitor quickly: are they a decision-maker, an influencer or a competitor? Note their details and interests on the spot so your follow-up can be personal and relevant.

9. Follow up fast after the show

The work does not end when the stand comes down. In fact, the follow-up often determines whether the show was worth the investment. Aim to contact every lead within 48 hours while your conversation is still fresh. Send a personalised email, fulfill any promises of samples or information, and add contacts to your CRM or mailing list with the correct consent recorded.

Segment your leads by urgency. Hot prospects may need a phone call or meeting; cooler contacts can go into a nurture sequence. A structured follow-up process helps you compete with exhibitors who have larger sales teams. A prompt, professional follow-up sets you apart from exhibitors who never get in touch.

10. Review your results after the show

Once the event is over, measure the results against your original objectives. Count leads, sales, meetings booked, press mentions, social media engagement and new contacts added to your mailing list. Calculate your cost per lead and compare it with other marketing channels. Tracking results helps you justify the investment to yourself, your team or any funders.

Remember that many exhibition costs, including stand space, travel and promotional materials, can be claimed as allowable business expenses. HMRC guidance sets out what counts as a genuine business cost, so keep receipts and records for your tax return.

Hold a short debrief with your team. What worked? What flopped? Which products attracted most interest? Use these insights to refine your approach for the next show. Exhibitions are a learning process, and each one should leave you better prepared than the last.

Make your exhibition opportunities pay off

Exhibitions remain a powerful way for UK small businesses, including women-led firms, to meet buyers, test products and build brand awareness. With careful planning, a professional stand and disciplined follow-up, you can turn a short few days on a show floor into long-term business growth. For more ways to reach customers without a big ad budget, see our guide to 3 Essential Ways to Market Your Business Offline in 2026.

Action steps

  • Set one clear objective for your next exhibition before you book.
  • Visit the show as a visitor first if you can.
  • Record GDPR-compliant consent for every lead you capture.
  • Follow up within 48 hours of the show closing.
  • Track cost per lead and compare it with your other marketing channels.

Liz Wiley

Liz Wiley is Editor of Prowess, a business coach, and enterprise trainer with more than 20 years of experience supporting entrepreneurs and small business owners across the UK.

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